FAQ - Private Hire
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What is PrivateHire?

Our aim is to bring you the most up to date information about the best apps and services in the digital economy. From ride hailing apps, to consumer services or hotel booking sites; if you want to know how it works, why you should use it, or which is best, we’ll aim to help you make sense of the options.

With the many apps available, we believe you can use these apps to both save you money and make more money. You’ll find recommendations for our favourite apps, promotional voucher codes for many of the most popular apps, and guides around which is best.

And, if you want to work in the digital economy, perhaps as a ride hailing driver or other service, you’ll find our reviews will make it easier to understand which is the best option for you.

Our app and digital service reviews are made for both locals and visitors alike, so if you want to know about the best ride hailing app in London, or you need to know how to use the Lime bike app, we’ve got you covered.

Is all your information London based?

Although we’re based in London, and this is where many of the digital services originate, we aren’t just London focused. We may be London biased, but in the future we’re aiming to feature apps and digital services from all across the UK.

Do you use affiliate links?

Yes, many of the links we feature on PrivateHire are affiliate links. What this means is that we have chosen to feature a link to a service, because we recommend and trust it. If you then go on to use the service, or sign up via a link from our site, we will make a small commission at no extra cost to you.

In short, it costs you nothing extra, but for every signup from our links, we can make a little bit of money to keep this site running.

Do you feature promotional voucher codes?

Although we are not specifically a voucher codes website, if we find a useful promotional code that our users might be able to use, we will feature it. For new users to certain apps this can be very useful, often with a free credit towards use or a discount for signup.

Are your reviews impartial?

The aim of this site is to give you, the user, the information to make an informed choice about which app or service to use. As such, we prefer to list the facts and let you make up your own mind if the service is any good or not. So, yes, our reviews aim to be impartial and subjective.

Our ultimate aim is to make help you make your life easier and help you make sense of the many options out there.

Can I feature my company on your site?

If you’re starting a new digital or tourism service and you would like to feature it on PrivateHire, please get in touch to discuss. As mentioned, we aim to be impartial, so just having your company featured on our site doesn’t automatically mean a glowing review.

We will however, take a look at the service you offer and share the details with our subscribers and followers.

I’ve noticed an error on your site. Can you change it?

Of course, just get in touch. Things change, updates happen, or we sometimes simply make a mistake with information. We’re human after all! Just send us an email and let us know what piece of information is incorrect and we’ll try and update it as soon as possible.

I can’t read an article, or the site is slow

If you experience an issue with functionality with the site, we’d love to hear about it. However, if you find you can’t access an article try and turn off your pop up blocker and see if that helps.

For slow loading or freezing, click on the logo in the top left hand corner to go back to the home screen and try again. You could also hit the refresh button which should fix any errors.